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If you're age 18+, and have had no Zipcar accidents in the past 12 months, you are eligible to purchase damage protection to reduce or eliminate the damage fee. Purchasing damage protection won't c...

No, account fees (such as membership and application fees) are charged to the payment method associated with the account the drivers are joining. The type of fee or amount to be charged depends on ...

Yes, driving credit is used towards the cost of a booking prior to any card payment and is available to all drivers on your account. Any leftover credit will remain on your account until it is used...

Account & trip fees (including membership and application fees) are charged to the payment method associated with the account the drivers are joining. The type of fee or amount to be charged depend...

If you pay on a monthly basis, current and past invoices for an account can be viewed by following the steps below: Sign in to your Zipcar account Click on Invoices in the top navigation menu Ea...

Yes, to export invoices for your business account, follow the steps below: Sign in to your Zipcar account Click on Invoices in the top navigation menu Export invoices as a CSV or PDF

Yes, to export all transactions on your account, follow the steps below: Sign in to your Zipcar account Click on Billing in the top navigation menu Select Download Activity Input date ranges and...

If you already have a Zipcar account with a standard membership plan and would like to change to one that is sponsored by a business or organization you are associated with, please contact us for a...

When a Zipcar reservation, membership application, or account fee has been charged to the card on file, your bank may show the charge as pending or on hold. This is your bank's way of setting aside...

Typically, banks will set aside recent charges to your credit or debit card as a hold or pending authorization. However, some banking institutions may set aside additional funds or holds as it proc...