Account Settings & Preferences
- How can I reactivate my membership?
- How do I cancel my membership?
- How do I change the damage protection coverage for drivers on my account?
- Am I able to switch my current membership plan to a promotional plan?
- I am a business member, how can I open a personal account?
- I changed my membership plan, how will I be charged?
People Management
- How do I invite drivers to join my standard plan or business account?
- How do I resend an invitation to another user to join my account?
- How do I rescind an invitation to a user to join my account?
- How do I remove drivers from my account?
- How do I invite new admins to join my business account?
- Can I see upcoming, ongoing, or completed trips of drivers on my account?
Account Billing
- How is my booking billed?
- What out of pocket expenses are eligible for reimbursement?
- How do I redeem promotional & driving credit?
- Can I have multiple credit cards on my account?
- How can I see how much driving credit is currently available on my account?
- Does driving credit expire?
Accidents & Insurance
Everything Else
- How do I contact Zipcar?
- What account security measures does Zipcar take?
- Why was I moved from a Student Plan to an Alumni Plan?
- How can I request my Zipcar account be deleted?
- What are Zipcar's current booking promotions?
- Where can I find the Zipcar membership contract?