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If you would like to bring Zipcar to your college or university, fill out the form on our university page. Once submitted, our Zipcar for Universities Team will be in touch.

Note To update the email address on your account, you will need access to the following: The email inbox currently associated with your Zipcar account Access to the phone number connected to your...

If you've booked a Zipcar and it isn't where it should be at the start of your trip, here are some things to check: Confirm you have the correct date, time, and location Make sure that your bookin...

If you're having difficulty returning your Zipcar to the garage or parking spot it belongs to, open up the location details of the car's home location to see if any guidance or troubleshooting is a...

Admins and owners of business accounts can modify the roles of any user on the account to a driver, admin, or combination of admin & driver by following the below steps: Sign in to your Zipcar ac...

No, a Zipcard is not needed as all of our US Zipcars have Bluetooth® technology. This technology allows your mobile phone to lock, unlock, as well as start and end trips on all US Zipcars from the ...

Some cities have promotional overnight rates for bookings between 6pm and 8:30am, Monday through Thursday. You can book at any point during these hours to get the discounted rate. If the hourly fee...

Damage protection cannot be applied to individual drivers on business accounts. It can only be applied for all or no drivers on the account. You can learn more about updating your protection plan c...

If you require a more custom Zipcar solution for your business, fill out the form on our residential services page. Once submitted, our Zipcar for Residential Properties Team will be in touch. 

If you're in your Zipcar but are unable to start it, here are a few things to try: Make sure your foot is on the brake when turning the ignition or pressing the push-to-start button If the steerin...