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Zipcar is a roundtrip service. Your Zipcar should always be returned to the home location the vehicle belongs to (this is where you picked the vehicle up from unless otherwise advised) at the end o...

Some credit cards include rental car insurance. Zipcars may fall under this coverage depending on your credit card provider. To confirm, contact your credit card provider to confirm Zipcar is inclu...

Note To update the phone number on your account, you will need access to the following: The new phone number you would like to connect to your account The phone number connected to your account ...

After booking your Zipcar, you can find location details in the mobile app, in your confirmation email, or on the website. These details will include instructions and pictures to help you locate an...

Yes, members are responsible for paying all toll charges. While we don't charge you extra fees, you will be responsible for any and all tolls incurred during your trip. It may take a few weeks for ...

To search the drivers on your account, follow the steps below: Sign in to your Zipcar account Click on My Account at the top of the page and select Account Settings Select the People tab Scroll ...

If you require a more custom Zipcar solution for your business, fill out the form on our enterprise page. Once submitted, our Zipcar Enterprise Solutions Team will be in touch.

If you're running late and are unable to extend your trip, it is likely because the car is unavailable for the timeframe following your trip.  Call us at 866-4ZIPCAR as soon as you realize you will...

Zipcars are regularly inspected and cleaned, but we rely on our car sharing community to keep vehicles clean for others, and to let us know when cars need to be tidied up. Here are some cleaning ex...

If you are able to login to your Zipcar account: Sign in to your Zipcar account Click on My Account at the top of the page and select Account Settings Select the Password card Input your new pa...