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How old must I be to book a Zipvan, luxury, and other specialty cars?
To book a Zipvan, you must be 21+ years old. To book specialty vehicles, including minivans, trucks, & luxury cars, you must be 25+ years old.
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How can I find where my booked Zipcar is parked?
After making a booking, you will find details about the location of the Zipcar you booked on the confirmation page of the website, on the booking page of the mobile app, as well as in your booking ...
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Can Zipcar provide an experience letter of insurance for my current automotive insurance provider?
At this time, Zipcar does not offer experience letters of insurance to current or past members. An experience letter of insurance is a statement of confirmation that an individual held an auto insu...
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How do I drive as a business admin?
To add driving privileges to an admin account, follow the steps below: Sign in to your Zipcar account Click on My Account at the top of the page and select Account Settings Select the People tab...
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Is there a maximum or minimum booking length?
You can book a Zipcar for as little as one hour or as long as 14 days at a time. Bookings can be made in half-hour increments. When booking, keep in mind that the Zipcar you booked is available for...
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How do I pickup my Zipcar from a parking garage with a valet?
Some Zipcars are located in garages with valets and attendants who park and retrieve cars. Upon arriving at the garage, inform the attendant of which Zipcar you are picking up. Once the car is brou...
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Can I use a Zipcar for my driving test?
No, the use of Zipcars for driving tests is prohibited, as noted in the membership contract. Failure to adhere to the rules of vehicle use may result in termination of membership.
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How can I change the owner of my account?
Ownership is typically non-transferrable. However, there may be cases in which the owner of a business account (the user who created the account) needs to be changed. If the owner of an account is ...
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How can I update my email address if I no longer have access to that email?
Experiencing login issues with your Zipcar account due to a lost email? We've got your back. To regain access and update your email, let's verify your identity. Email us at account-recovery@zipcar....
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What local taxes might be associated with my trip?
Taxes are automatically calculated and charged at the time a booking is made. Only applicable taxes will be charged to your booking. Not all taxes listed below may apply to your trip. Taxes are sub...